What is the Reservation/ Cancellation Policy?

Please be aware that you are required to book 48 hrs before your scheduled appointment. There is also a 48 hrs Cancellation Policy in effect when you make an appointment. We may have same day appointments open if you contact us via email or text 347 - 495 - 8844. All appointments booked for the same day are considered confirmed and cannot be canceled, to adhere to our strict 48-hour cancellation policy. A deposit of $80 is required for all appointments booked via phone, text or email which will be credited towards your appointment. We ask that you consider your appointment as a commitment to our office. Please be courteous and extend the same level of consideration.

What is the Cancellation Policy?

All cancellations must be sent within 48 hours, of your scheduled appointment by email to  info@massagebynetranie.com in order not to be charged.


What to know before your Massage

Many clients are nervous when arriving for their first massage appointment. Here are some suggestions as to what you may expect during your first treatment. The licensed massage therapist will take a detailed health history before providing massage services. This is important to help the therapist better understand your needs and to provide the safest possible massage services for your condition(s). All information given to the massage therapist is confidential, and may only be released to your doctor with your written permission. After a brief interview with you, the therapist will guide you to the treatment area.

What to expect from a massage therapy session

Netranie takes a holistic approach to massage, inquiring about your health, occupation, medications, nutrition, exercise habits and other factors that can be creating muscle or joint pain. She will take the time to listen to you and understand your expectations and concerns. During the massage, clients are draped according to established industry guidelines. Most massages can be performed through loose-fitting clothes for those with reservations about removing their clothing.

Should I eat before a massage?

It is best to eat at least 2 hr before your massage session. Your body will not focus on digestion instead of relaxing, also eating right before a massage can cause an upset stomach with all the strokes and pressure on your back.

Are there any restrictions?

Certain conditions may require your physician approval before receiving a massage. These may include high blood pressure, acute inflammation, fever, recent trauma, certain heart condition, as well as, high risk pregnancy.

How much training does a massage therapist receive?

In NYS there are strict regulations regarding educations which includes a minimum of course hours and state board exams. Many schools require the therapists to study anatomy, physiology, medical massage, ethics, clinic and study in various techniques . Other states varies in their requirements.

After the Massage session what do I feel?

After your massage, you may feel deeply relaxed. Take a few moments to rest and enjoy the sensation of well-being. Take your time getting up from the table or mat. If you need assistance, ask your therapist to assist you. You will be left alone to dress. It is very helpful to drink fresh, pure water after your massage to help your body gain equilibrium.

Will the massage be painful?

Some pain or discomfort may or may not be experienced during the session. Pain is an indication of an area that may need more work, or may be cause for referral to a physician. If there is excessive pain, be sure to let your therapist know right away. Techniques can be varied to avoid excessive pain. In general, however, massage is painless and very relaxing.

What kind of Atmosphere is it?

The treatment room may be brightly lit at times, other times it may be dimly lit. There is music playing during your massage treatment. If at any time you find the music or the lighting to be distracting or disturbing, do not hesitate to request that your therapist change it.

What kind of Privacy do I have?

Your privacy is of the utmost importance to your massage therapist and proper draping techniques are used to ensure modesty. Note; that while complete disrobing is not necessary for some techniques, other massage techniques do require contact with the skin and you need only disrobe to
your level of comfort. The choice is all yours.

Are massages reimbursed by insurance?

Most massage therapists do not accept health insurance as payment for service. However, all massage therapists should provide you with a receipt that you may submit to your health insurance provider for reimbursement. Fees are payable at the time of your massage.